Mobile Link™ Generator Monitoring with Brite Gen
Stay connected to your Generac® home standby generator anytime, anywhere.
When the power goes out, your generator is your safety net. Mobile Link™ remote monitoring lets you keep an eye on that safety net from your phone, tablet, or computer, so you always know your system is ready when you need it.
What Is Mobile Link?
Mobile Link is Generac’s remote monitoring platform for home standby generators. Using the Mobile Link app or web portal, you can check your generator’s status, view upcoming maintenance, and receive notifications if the system needs attention.
Most newer Generac air-cooled home standby generators come with onboard Wi-Fi, so they’re ready to connect to Mobile Link right out of the box.
How Mobile Link Works
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Your generator connects to your home network
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Built-in Wi-Fi on most 2018-and-newer air-cooled and Guardian® models lets the generator connect to your router.
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Mobile Link talks to Generac’s secure servers
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The generator sends operating data (status, run time, faults, etc.) to Generac’s cloud platform.
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You monitor everything from the Mobile Link app or browser
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Log in on your phone, tablet, or computer to see real-time generator information and alerts.
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Optional accessories allow connection over cellular networks and enable fuel tank level monitoring for even more robust protection.
Key Features & Benefits
Real-Time Generator Status
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See at a glance whether your generator is “Ready to Run,” exercising, or in a fault condition.
Alerts & Notifications
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Receive text, email, and push notifications if your generator starts, stops, needs maintenance, or has an error, so you’re not surprised in the next storm.
Run Time & Exercise Tracking
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Monitor run hours and manage your exercise schedule to keep maintenance on track and help extend generator life.
Maintenance Reminders
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Get alerts when it’s time for service so you can schedule maintenance before minor issues turn into major problems. Dealer Connection & Service Requests
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Choose Brite Gen within the Mobile Link app, and you can send service requests with just a few taps, no phone call required.
Fuel Level Monitoring (Optional)
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Add an LTE LP Fuel Level Monitor to see propane tank levels right in the app and reduce the risk of running out during an extended outage.
Peace of Mind-Anywhere
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Whether you’re at home, at work, or out of town, you can confirm that your backup power system is ready for the next outage.
Connectivity Options & Accessories
Mobile Link supports multiple ways to stay connected, depending on your home and location:
1. Onboard Wi-Fi (Standard on Most New Units)
- Built into most 2018+ Generac air-cooled home standby and Guardian Series generators.
- Connects directly to your home router for fast communication and automatic firmware updates.
2. Cellular Accessory (Optional Upgrade)
- For homes without reliable Wi-Fi or with poor router coverage near the generator.
- Uses multi-carrier LTE (4G/5G) across the U.S. and Canada for more reliable monitoring, even during outages when home internet might go down.
3. LTE LP Fuel Level Monitor (Optional)
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Attaches to your propane tank and integrates with Mobile Link to display tank level and help prevent “dry tank” situations.
Brite Gen can help you choose and install the right accessories for your specific setup.
Monitoring Plans: Basic vs Premium
Generac offers different Mobile Link monitoring tiers so homeowners can choose the level of insight they want.
Basic Monitoring (Free Wi-Fi Monitoring) – Typical Features
View generator status in the app or browser.
Access your generator manuals from within the app.
Receive a monthly email summary with basic maintenance information.
Premium Monitoring – Typical Features
Real-time text, email, and push notifications for events and alerts.
Historical data and reports, plus enhanced maintenance tracking.
Support for enrolling additional devices like fuel monitors.
Dealer-managed options so Brite Gen can remotely view status and proactively schedule service.
Plan details and pricing are set by Generac and may change over time. For the latest options, Brite Gen can review the current plans with you and help pick the best fit.
Special Offer: Free 5-Year Extended-Limited Warranty
For eligible new Generac home standby generator owners, Generac currently offers a FREE 5-Year Extended-Limited Warranty when you purchase a qualifying Mobile Link monitoring subscription within 90 days of generator registration. This is advertised as a $535 US / $749 CAN value for select 10-26 kW air-cooled models. Brite Gen gives a 10 Year Extended Limited Warranty when you have the generator you purchased from us, installed by us!
Key points from Generac’s terms include:
- Unit must be activated and connected with a qualifying Mobile Link paid subscription within a defined time window (typically 90 days of activation).
- Offer applies only to specific air-cooled model numbers listed by Generac and is limited to one per household.
Because promotions can change, Brite Gen will always confirm current eligibility and details directly with Generac at the time of your purchase.
*Full terms and conditions are published by Generac Power Systems, Inc.
How to Get Started with Mobile Link (Step-by-Step)
Getting connected is quick and easy:
Download the Mobile Link App
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Install the Mobile Link app on your smartphone or tablet
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Create or Sign In to Your Mobile Link Account
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Follow the prompts to set up your account or log in if you already have one. (CREATE ACCOUNT NOW)
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Connect Your Generator
- Make sure your generator is in a safe, ready state.
- Use the app’s step-by-step instructions to connect via Wi-Fi or a compatible accessory.
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Choose Brite Gen as Your Preferred Dealer
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Inside the Mobile Link app, select Brite Gen as your preferred service provider so we can respond quickly to service requests and, if desired, offer dealer-managed monitoring.
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Select Your Monitoring Plan
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Activate Basic (free Wi-Fi) monitoring or upgrade to a Premium plan for enhanced features.
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If you’d like help at any step, Brite Gen can walk you through setup or handle everything during your generator installation.
Mobile Link FAQs
Q: Do I need Wi-Fi for Mobile Link to work?
A: Most homeowners use the generator’s built-in Wi-Fi to connect to a home router. If Wi-Fi coverage is poor or you don’t have a router near the unit, a Cellular Accessory can provide LTE connectivity instead.
Q: Will Mobile Link still work during a power outage?
A: Yes, if you use the Cellular Accessory, it uses the cellular network and can continue to send updates during outages, provided local cell service is available. Wi-Fi monitoring will depend on whether your home router and modem are powered by backup power.
Q: Can Brite Gen monitor my generator for me?
A: With dealer-managed options, a Generac-certified dealer like Brite Gen can be granted access to view your generator’s status remotely, receive alerts, and help coordinate maintenance,offering a more “hands-off” ownership experience.
Q: Does Mobile Link support fuel monitoring?
A: Yes. With an LTE LP Fuel Level Monitor integrated into Mobile Link, you can view propane tank levels inside the app for added peace of mind during long outages. Q: Is there a free version of Mobile Link?
A: Generac offers free Basic Wi-Fi monitoring for eligible generators. Premium monitoring plans, which add more robust alerts and features, are available as paid subscriptions.
