Service & Support
Repair & Warranty
Reliable diagnostics and factory‑grade repairs for home and business generators—plus straightforward warranty support.
What We Do
Diagnostics & Troubleshooting
Advanced fault code scanning and load testing to pinpoint issues quickly.
Warranty Assistance
We verify coverage and coordinate parts and labor according to manufacturer terms.
Genuine Parts
High‑quality, brand‑approved components for reliable performance.
Preventive Maintenance
Annual and semi‑annual service plans to reduce downtime and extend equipment life.
Emergency Service
Priority scheduling for critical outages and life‑safety applications.
Multi‑Brand Support
Service for Generac and other leading brands of standby and portable generators.
Local Expertise
Based in Franklin, KY, we support surrounding communities with prompt scheduling and dependable follow‑through. Call (270) 223‑6302 to check availability in your area.
Frequently Asked Questions
Do you perform warranty repairs?
Yes—we can assist with warranty verification and complete covered repairs in line with the manufacturer’s policy.
What brands do you service?
We service Generac and other leading brands. Provide your model and serial number when you request service.
What’s included in a diagnostic visit?
A visual inspection, code scan, and basic operational test. If parts or additional labor are needed, we’ll provide a clear estimate.
Do you offer maintenance plans?
Yes. We offer scheduled maintenance plans that include oil and filter changes, battery checks, and system testing.
Our testimonials
What people says about Brite Generators!
At Brite Generators, customer satisfaction isn’t just a goal, it’s the foundation of everything we do. Our commitment to quality service, expert installation, and dependable support has earned the trust of homeowners and businesses across Southern Kentucky and Northern Tennessee. Don’t just take our word for it, hear directly from our customers about their experiences with our team. From seamless Generac installations to responsive service calls, these stories reflect the pride we take in powering peace of mind.