service@brite-gen.com
201 Filter Plant Rd. Suite B

Franklin, KY 42134

Service & Support

Repair & Warranty

Reliable diagnostics and factory‑grade repairs for home and business generators—plus straightforward warranty support.

What We Do

Diagnostics & Troubleshooting

Advanced fault code scanning and load testing to pinpoint issues quickly.

Warranty Assistance

We verify coverage and coordinate parts and labor according to manufacturer terms.

Genuine Parts

High‑quality, brand‑approved components for reliable performance.

Preventive Maintenance

Annual and semi‑annual service plans to reduce downtime and extend equipment life.

Emergency Service

Priority scheduling for critical outages and life‑safety applications.

Multi‑Brand Support

Service for Generac and other leading brands of standby and portable generators.

Local Expertise

Based in Franklin, KY, we support surrounding communities with prompt scheduling and dependable follow‑through. Call (270) 223‑6302 to check availability in your area.

Frequently Asked Questions

Do you perform warranty repairs?

Yes—we can assist with warranty verification and complete covered repairs in line with the manufacturer’s policy.

What brands do you service?

We service Generac and other leading brands. Provide your model and serial number when you request service.

What’s included in a diagnostic visit?

A visual inspection, code scan, and basic operational test. If parts or additional labor are needed, we’ll provide a clear estimate.

Do you offer maintenance plans?

Yes. We offer scheduled maintenance plans that include oil and filter changes, battery checks, and system testing.